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Hyundai, Kia apologize for false MPG ratings

2:55 PM, Nov 2, 2012   |    comments
Hyundai Elantra (By Ian Merritt, Cars.com)
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James R. Healey, USA TODAY

Hyundai and Kia say they will reimburse owners for incorrect mileage ratings, and the automakers say they are sorry for the problem.

"I sincerely apologize to all affected Hyundai and Kia customers, and I regret these errors occurred," said Dr. W. C. Yang, chief technology officer of Hyundai/Kia research and development.

The U.S. Environmental Protection Agency, after a probe of mpg-related complaints, announced today that it discovered window-sticker mpg ratings are too high on most 2012 and 2013 Hyundai and Kia models. The automakers are re-labeling the vehicles.

The automakers said they are "voluntarily adjusting the fuel economy ratings for approximately 900,000, or 35%, of 2011-13 model-year vehicles sold through Oct. 31, 2012."

The companies say they will reimburse affected owners and previous owners via debit cards, the amount based on "additional fuel costs associated with the fuel economy rating change. Customers will receive a personalized debit card that will reimburse them for their difference in the EPA combined fuel economy rating, based on the fuel price in their area and their own actual miles driven.

"In addition, as an acknowledgement of the inconvenience this may cause, we will add an extra 15% to the reimbursement amount. Current owners will be able to refresh their debit card for as long as they own the vehicle.

"Prior owners of affected vehicles who have already sold their cars will also be reimbursed using the same formula. For more information about reimbursement and a complete list of eligible vehicles, customers can visit www.HyundaiMPGinfo.com and www.KiaMPGinfo.com."

USA TODAY

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