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Missouri Credit Union contacts customers about accidental release of information

8:59 AM, Aug 23, 2013   |    comments
Missouri Attorney General Chris Koster
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JEFFERSON CITY, Mo. (KSDK) - Missouri Attorney General Chris Koster is warning customers of a local credit union to monitor their accounts following an accidental release of personal information earlier this summer.

Koster's office became aware of the glitch at Missouri Credit Union when a member contacted them. Officials at the credit union told Koster that customer information was only available for a short time and that the company corrected the problem shortly after it was identified.

As required by law, Missouri Credit Union contacted its 39,000 members and former members whose personal information was available online.

The attorney general said criminals typically use that information to commit identity theft or financial identity theft.

Signs that you have been a victim of identity theft or financial identity theft include:

- Receiving unexplained mail;
- Having mail rerouted or stopped;
- Receiving multiple phone calls for another person;
- Being denied credit;
- Learning of unexplained changes to your credit score;
- Seeing accounts which are not your own on your credit report;
- Receiving collection calls for another's accounts;
- Being told by a service provider, lender or banker that your Social Security number cannot be verified or is already in use in their system;
- Receiving telephone calls from someone who wants to obtain additional information about you;
- Being told by a vendor or provider that they cannot verify your account or locate your account:
- Unexpected notices by mail, email, or text that your address or password have been changed;
- Seeing unexplained charges or withdrawals from accounts;
- Noticing unusual charges to accounts.

The attorney general's office says Missouri Credit Union members may wish to consider closing existing accounts and reopen them under new account numbers.

For more information on reporting and protecting yourself from identity theft, visit the attorney general's website or call the Consumer Hotline at 800-392-8222.


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